Refund Policy
1. All sales are final
Cally24 is a digital service. Your AI phone receptionist, AI chatbot, AI email assistant, your Cally phone number and your dashboard are available to you right after payment. Because you get immediate access, all payments are final and non-refundable.
2. What this covers
This applies to every payment: monthly or yearly plans for the AI phone receptionist, AI chatbot and AI email assistant, alone or in a package; extra minutes, chats and emails (including automatic top-ups); and any Enterprise fees. We do not refund unused minutes, chats or emails, unused time in a billing month or year, or partial months or years.
3. Cancelling
You can cancel anytime in your dashboard. Cancelling stops all future payments for that product or package. It keeps working until the end of the month (or year, on yearly plans) you've already paid for, and you won't be charged again.
4. Auto top-up
You can switch automatic top-ups off at any time in your dashboard, before your minutes, chats or emails run low. Once a top-up has been charged, it is final like any other payment.
5. Billing mistakes
If you believe you were charged by mistake, contact us at hello@cally24.com within 30 days. We review billing errors case by case.
6. Chargebacks
Please contact us before disputing a charge with your bank. If a payment is disputed, we may pause your account until it's resolved.
7. Contact
Questions about a payment? Contact us at hello@cally24.com.
Global Skill LLC
30 N Gould St Ste N, Sheridan, WY 82801, USA